25 January 2011

Expert Conect, No More

I won't try to resay this. Thomas MacEntee says it best in his post. In this post he talks about possible reason why Ancestry.com will discontinue their Expert Connect and what possible directions they are going in return.

Here were my humble thoughts on the matter:

I completely agree with you. I found Expert Connect was another avenue to get my name out there. But the transactions with my costumers were so much more of a hassle then the ones I received using APG.

I have since stepped out of the research realm for a time. I needed to make my family my priority and genealogy was stealing my attention from them. But when I do return, and it is in the works, I will use APG to hang my shingle. Expert Connect was great in theory, but the clientele it brought me (in some, but not all cases) took more hand holding and wanted something for nothing. Though I appreciated the contacts I gained through them, I know it will be no big deal in the future to use APG to gain further clients, that is APG’s niche after all.

I’m sure Ancestry.com will focus their attention in a way that will better serve us all. They gave it a great try, but not everything is made to last forever. There have been times when many of us have been highly irritated with Ancestry.com, but I will give them this, every time that I know of they made an extra effort to right their wrongs and satisfy their customers the best they can (keep in mind you won’t make everyone happy all the time). I will look forward to what they bring us in the future.

I especially like Stephanie Hoover's "Wal Mart mentality" perspective. I truly agree with her. I encountered that as well.

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